Frequently Asked Questions

For over 21 years, Fairview Custom Homes has helped families bring their vision of a new home to life, through a collaborative, client-focused process. Our longevity reflects a commitment to integrity, transparency, unwavering craftsmanship, and attention to detail. Both our client relationships and homes are built to stand the test of time.

Our difference is rooted in strong relationships, accountability, clear systems, and the client experience. Every home benefits from a deeply experienced team, multiple layers of oversight, and a proven process designed to deliver clarity and consistency. We do not just build beautiful homes; we deliver a refined experience from start to finish.

We have been building in The Cliffs communities and The Reserve at Lake Keowee for more than two decades.

Our history in these communities is built on trust, consistency, and great results. Maintaining the distinction as a Cliffs Preferred Builder requires a deep knowledge and a clear understanding of what makes each home, site, and long-term client relationship exceptional. Rooted in a legacy of quality, transparency and professionalism, our second-generation leadership continues to deliver with precision, high standards, and higher purpose.

Yes, we offer a flexible approach to design. You can start with a fully custom architectural plan, modify an existing design, or choose from our adaptable in-house plans that can be tailored to your lifestyle and site needs. No matter the path, we guide you through each step to ensure the result reflects your goals.

We develop a comprehensive and transparent project cost based on your finalized design and finish selections. This allows you to move forward with confidence, knowing your estimate is aligned with your expectations before construction begins. In our Cost-plus model, you have the autonomy to make changes with transparency. We also have the ability to offer a Fixed Cost option and can help you evaluate which will work best for you.

We provide a comprehensive, engineered estimate that goes far beyond line-item “allowances” and a basic budget. Every component of your home is thoughtfully developed and accurately estimated, giving you a true understanding of costs from the beginning. We walk through the estimate with you, helping you make informed decisions, paying respect to your design, priorities, and budget, with transparency.

Clear communication and proactive problem solving are central to our process. If challenges arise, we strive to recognize them early, address them quickly, present solutions clearly, and keep your project moving forward with minimal disruption.

We partner with experienced interior design partners who help guide selections based on your style and level of involvement. From major finishes to final details, we ensure everything is cohesive and intentional.

Quality is built into every step of our process. Your project is supported by your Project Manager, Director of Construction, Superintendent, and ongoing oversight by our leadership team. We conduct regular site visits, internal reviews, and detailed inspections to ensure every standard is met.

Many of our clients build from out of town. We provide consistent communication, scheduled updates, photos, and virtual access via our client portal, Buildertrend. Weekly reports are sent to you by your Project Manager. You can follow progress closely and make decisions with ease, no matter where you are located.

We intentionally limit the number of homes we build each year to ensure every project receives the attention, communication, and craftsmanship it deserves. Our team is structured to manage a select number of homes at a time, allowing us to stay highly involved throughout the entire process while maintaining consistent quality and timelines. Our Project Managers are equipped to manage up to three projects, dependent on size and geographic location, with the assistance of a Superintendent.

You will receive a two-year comprehensive warranty along with an eight-year structural warranty. Beyond that, we remain your long-term partner for questions, maintenance guidance, and future needs.